FAQ
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery time depends on your location but usually takes 5–15 business days.
What is your return and refund policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your order. Items must be unused and in original condition and 10 days for refund processing time.
How do I request a return?
To request a return, please contact our support team with your order details. We will guide you through the return process. or you can see our return policy
Is my payment secure?
Yes, we use secure payment systems to protect your information. Your data is fully encrypted and safe.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or message.
What if I receive a damaged product?
If your product arrives damaged, please contact us within 48 hours with photos. We will arrange a replacement or refund.
Your Shipping cost?
we offer all order free shipping is united states
What's your contact mail for support
info@texassurplusandsurvival.com